Taskan Taskan/FR
Compliance / Official Policy

Returns & Access Policy

Last updated: September 2026

Entity: Taskan

SIREN: 992 033 050

Location: Mantes-la-Jolie, France

Detailed guidance on product returns, consumer rights, hygienic safety conditions, and refund procedures.

Key Document Topics

Consumer Transparency EEAT Compliant French Legal Framework Verified Operator

1. Commitment to Quality & Consumer Rights

At Taskan, we prioritize formulation purity, label accuracy, and complete customer satisfaction. We adhere strictly to applicable French and European consumer protection regulations (including the 14-day statutory right of withdrawal for distance sales).

2. Return Eligibility & Health Protection Seal

Because dietary supplements and nutritional products are subject to hygiene and consumer health protection standards, specific conditions apply:

  • Unopened & Intact: Items must remain unopened, with the factory safety seal completely intact, and in their original packaging.
  • Notice Period: Return requests must be communicated within 14 calendar days from the date of package delivery.
  • Exceptions: For safety and sanitary reasons, opened containers or supplements with broken safety seals cannot be returned.

3. Step-by-Step Return Process

01

Contact Customer Support

Email [email protected] with your order reference number and reason for return.

02

Receive Return Authorization

Our team will issue a Return Merchandise Authorization (RMA) along with return shipping instructions.

03

Inspection & Refund Issuance

Upon receipt and confirmation that the safety seal is intact, refunds are credited within 5 to 7 business days to the original payment method.

4. Returns Department Address

Send authorized returns to our official corporate address:

Company: Taskan

Attention: Returns & Quality Control Department

Address: 7 RUE Jacques Cartier, 78200 Mantes-la-Jolie, France

Email: [email protected]